Problem Solving

This Problem Solving course is part of our Management Soft Skills pathway and teaches the learner how to apply listening skills used in problem-solving, as well as how to identify conflict resolution strategies used in problem solving. It also discusses the various techniques and different approaches available for use in conflict resolution.

Topics Include:

  • • Learning to Listen
  • • Conflict Resolution
  • • Approach to Conflict Resolution

Length45 minutesStartAnytimeModeSelf-directedLinkTBD